Privacy Policy
Effective date: November 27, 2025
Neon Noise Lab LLC (“us”, “we”, or “our”) operates the Neon Noise Lab LLC mobile application (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service. By using the Service, you agree to the practices described in this Privacy Policy.
1. Definitions
Service
The Neon Noise Lab LLC mobile application operated by Neon Noise Lab LLC.
Personal Data
Information about a living individual who can be identified from that data, alone or in combination with other information.
Usage Data
Data collected automatically and generated by your use of the Service or its infrastructure (e.g., duration of a page visit, device identifiers).
User Content
Audio files, images, artwork, metadata, album information, and any other materials you upload, import, create, or generate using the Service, including content encoded into or associated with NFC chips (“NFC Prints”).
Cookies
Small files stored on your device.
Data Controller
The natural or legal person who determines the purposes and means of processing Personal Data. For this Privacy Policy, Neon Noise Lab LLC is the Data Controller.
Data Processor (Service Provider)
Any natural or legal person who processes data on behalf of the Data Controller.
Data Subject (User)
Any living individual using our Service who is the subject of Personal Data.
2. Information We Collect
We collect several different types of information to provide and improve our Service.
2.1 Personal Data
While using our Service, we may ask you to provide certain information that can be used to contact or identify you. Personal Data may include, but is not limited to:
Name (if you choose to provide it)
Email address (if you contact support, or if you create a user account)
Approximate location (if you grant permission)
Address, State, Province, ZIP/Postal code, City (if you choose to provide it)
Cookies and Usage Data
We do not require you to provide sensitive personal information to use the Service.
2.2 Usage Data
We may collect information automatically when you access the Service, including:
Mobile device type
Device operating system
Device identifiers
IP address
Mobile browser type
App interaction data
Diagnostic data
2.3 Location Data
If you grant permission, we may collect approximate location data to enable location-based features. You can enable or disable this permission at any time via your device settings.
2.4 Tracking & Cookies
We use cookies and similar technologies (e.g., beacons, tags) to operate and analyze the Service.
Types of cookies used:
Session Cookies (operation)
Preference Cookies (remember settings)
Security Cookies (security purposes)
You may disable cookies in your browser, but some Service features may not function.
2.5 User Content (Audio, Images, NFC-Related Content)
You may choose to upload, import, or create User Content, including:
Audio files
Album artwork
Images
Metadata
NFC Print data (content you choose to embed or link to NFC chips)
We do not access, use, analyze, or process User Content except as necessary to operate and store the features you request within the Service.
You are solely responsible for all User Content you upload or distribute.
3. How We Use Data
Neon Noise Lab LLC may use collected data for purposes including:
Providing and maintaining the Service
Supporting NFC Print creation and storage
Processing and displaying User Content at your direction
Improving and customizing the Service
Monitoring usage
Detecting and addressing technical issues
Providing customer support
Sending updates or notifications related to the Service
4. Legal Basis for Processing (GDPR)
If you are in the EEA, we may process your Personal Data because:
We need to perform a contract with you
You have consented
Processing is in our legitimate interests
For payment processing (via Apple/Google)
To comply with the law
5. Retention of Data
We retain Personal Data only as long as necessary for:
The purposes stated in this Privacy Policy
Compliance with legal obligations
Resolving disputes
Enforcing agreements
User Content may be stored on your device or in your app account depending on feature settings. You may delete Content at any time.
Usage Data may be retained longer for security or functionality improvements.
6. Transfer of Data
Your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ.
We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Disclosure of Data
7.1 Business Transactions
If Neon Noise Lab LLC undergoes a merger, acquisition, or asset sale, Personal Data may be transferred.
7.2 Legal Requirements
We may disclose Personal Data in good faith to:
Comply with a legal obligation
Protect Neon Noise Lab LLC rights or property
Prevent wrongdoing
Protect the safety of users
Defend against legal liability
We do not sell or share Personal Data with advertisers.
8. Security of Data
We use commercially reasonable measures to protect your data, but no method of storage or transmission is fully secure.
9. “Do Not Track” (CalOPPA)
We do not currently respond to Do Not Track signals.
10. GDPR Data Protection Rights (EEA)
You may request:
Access to your Personal Data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Data portability
Withdrawal of consent
We may require identity verification.
11. Service Providers
We may employ third-party companies to:
Facilitate the Service
Provide analytics
Offer customer support
These providers may access Personal Data only as needed to perform tasks on our behalf and may not use it for any other purpose.
We do not grant Service Providers any rights to your User Content (audio, images, album data).
12. Payments
For in-app purchases, we rely on Apple and Google as payment processors.
We do not store payment card information.
13. Links to Other Sites
Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices.
14. Children’s Privacy
We do not knowingly collect Personal Data from anyone under 18. If we learn a minor has provided Personal Data, we will delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page. We will notify you of significant pdates through the Service.
16. Contact Us
If you have any questions, please contact us:
By email: info@neonnoiselab.com
